Privacy Policy

White & Jeet Law (“White & Jeet,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, safeguard, retain, and otherwise handle personal information when you visit whitejeetlaw.com, contact our offices, request a consultation, communicate with our lawyers or staff, or otherwise interact with our legal services.

Our handling of personal information is governed by applicable Canadian privacy legislation, including Alberta’s Personal Information Protection Act (“PIPA”), as applicable, as well as our professional obligations as lawyers.

1. Personal Information We Collect

Personal information is information about an identifiable individual.

Depending on how you interact with White & Jeet, we may collect information including:

• Your name;
• Telephone number;
• Email address;
• Mailing or residential address;
• Information submitted through our website forms;
• Information regarding your legal matter, charges, claim, investigation, accident, or other circumstances;
• Communications you have with our lawyers and staff;
• Documents and information you provide to us;
• Billing and payment information;
• Identification information where required for legal, regulatory, or professional purposes;
• Information necessary to identify and manage conflicts of interest;
• Information provided by third parties where permitted or required by law;
• IP address, browser type, device information, referring pages, and other technical information associated with your use of our website; and
• Website usage information collected through cookies, analytics technologies, or similar tools.

We seek to collect only the personal information reasonably necessary for the purposes for which it is collected.

2. Information Submitted Through Our Website

Our website allows visitors to request consultations and contact White & Jeet electronically.

Information submitted through these forms may include your name, telephone number, email address, and information concerning your legal matter.

Please use discretion when providing sensitive information through a website form. Submission of a website inquiry does not, by itself, necessarily create a lawyer-client relationship.

A lawyer-client relationship is established only when White & Jeet has agreed to act for you in accordance with our professional requirements.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and consultation requests;
• Communicate with prospective and existing clients;
• Assess whether we can assist with a legal matter;
• Conduct conflict-of-interest checks;
• Provide legal advice and representation;
• Manage client files and legal proceedings;
• Communicate with courts, opposing counsel, experts, insurers, government agencies, law enforcement agencies, and other parties where appropriate;
• Process invoices and payments;
• Fulfil our legal, regulatory, ethical, and professional obligations;
• Operate, maintain, secure, and improve our website;
• Diagnose technical problems and protect our website against fraud, abuse, and security threats;
• Understand how visitors use our website;
• Maintain business and administrative records;
• Send communications that you have requested or consented to receive; and
• Carry out other purposes that are reasonable and permitted by applicable law.

Where required, we will obtain consent before using personal information for a new purpose.

4. Consent

Where required by applicable law, White & Jeet obtains consent for the collection, use, or disclosure of personal information.

Consent may be express or implied depending on the circumstances, the sensitivity of the information, and applicable legal requirements.

You may withdraw your consent where permitted by law, subject to reasonable notice and any legal, professional, contractual, or other restrictions.

Withdrawal of consent may affect our ability to provide certain services.

5. Lawyer-Client Confidentiality

As a law firm, White & Jeet has professional obligations concerning the confidentiality of information received from clients.

Information protected by solicitor-client privilege or other applicable legal privileges is treated in accordance with those obligations.

This Privacy Policy does not limit or reduce any confidentiality or privilege protections that may otherwise apply to information in our possession.

6. Disclosure of Personal Information

White & Jeet does not sell your personal information.

We may disclose personal information where reasonably necessary to provide our services or operate our business, including to:

• Lawyers, employees, contractors, and authorized personnel working with White & Jeet;
• Courts and tribunals;
• Government and regulatory authorities;
• Experts, investigators, consultants, process servers, and other professional service providers;
• Opposing counsel and other parties involved in a legal proceeding, where appropriate;
• Insurance companies and related representatives;
• Technology, hosting, email, document-management, payment-processing, analytics, and other service providers supporting our operations; and
• Other parties where you authorize us to disclose the information.

We may also disclose personal information when required or permitted by law, court order, professional obligation, or regulatory requirement.

Where we engage service providers, we take reasonable steps appropriate to the circumstances to protect personal information entrusted to those providers.

7. Service Providers and Information Outside Canada

Some technology or service providers used in operating our website or business may process or store information outside Alberta or outside Canada.

When personal information is transferred to a service provider in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or governmental authorities in accordance with applicable laws.

Where applicable, White & Jeet maintains policies and practices concerning service providers outside Canada in accordance with applicable privacy legislation.

You may contact us for additional information about our use of service providers outside Canada.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve website performance, and measure how visitors interact with our content.

These technologies may collect information such as:

• IP address;
• Browser and device type;
• Operating system;
• Pages visited;
• Time spent on pages;
• Referring website;
• General geographic information; and
• Other website interaction data.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of our website.

Where legally required, we will request consent before using non-essential cookies or similar technologies.

9. Third-Party Websites

Our website may contain links to websites operated by third parties.

White & Jeet is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage you to review the privacy policies of websites you visit before providing personal information.

10. Security

White & Jeet uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our possession.

These measures are intended to protect personal information against risks including unauthorized access, collection, use, disclosure, copying, modification, loss, destruction, or theft.

However, no website, email system, electronic communication, or Internet transmission can be guaranteed to be completely secure.

For urgent or highly sensitive legal matters, you may wish to contact our office directly rather than sending detailed confidential information through a website form.

11. Privacy Breaches

If White & Jeet becomes aware of a privacy or security incident involving personal information, we will assess and respond to the incident in accordance with applicable law.

Where required, we will report a privacy breach to the appropriate privacy authority and/or notify affected individuals.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable legal, regulatory, professional, accounting, and business requirements.

When personal information is no longer reasonably required, we will securely destroy, delete, or anonymize it, subject to applicable legal and professional obligations.

13. Accessing or Correcting Your Personal Information

Subject to exceptions permitted by law, you may request access to personal information White & Jeet holds about you.

You may also request correction of personal information that you believe is inaccurate or incomplete.

Requests should be made in writing using the contact information below. We may need to verify your identity before responding to a request.

Certain information may not be available for access where disclosure is prohibited or restricted by law, would reveal confidential commercial information or personal information about another individual, or is protected by solicitor-client privilege or another legal privilege.

14. Children’s Privacy

Our website and legal services are not directed toward children for the purpose of independently collecting personal information from them through the website.

Where personal information concerning a minor is required in connection with a legal matter, we handle that information in accordance with applicable law and our professional obligations.

15. Electronic Communications

If you provide us with your email address or telephone number, we may use that information to respond to your inquiry or communicate with you concerning our services.

Electronic communications, including email and website submissions, may carry security risks. Please avoid transmitting highly sensitive or time-critical information electronically unless you have confirmed an appropriate method of communication with our office.

16. Changes to This Privacy Policy

White & Jeet may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or services.

The most current version will be posted on our website with the date of the latest revision.

Your continued use of our website following publication of an updated Privacy Policy constitutes acknowledgement of the revised policy, subject to applicable law.

17. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or wish to request access to or correction of your personal information, please contact:

White & Jeet Law
Privacy Officer

Email: Info@whitejeetlaw.com

Toll-Free: 1-877-317-1944

Calgary Office:
Suite 202, 1212 31st Avenue NE
Calgary, Alberta T2E 7S8

Lethbridge Office:
740 4th Ave S., Suite 302
Lethbridge, Alberta T1J 0N9

Medicine Hat Office:
640 3rd St SE
Medicine Hat, Alberta T1A 0H5

Red Deer Office:
4909 50th Street
Red Deer, Alberta T4N 6X2

If you are not satisfied with our response to a privacy concern, you may also have the right to contact the Office of the Information and Privacy Commissioner of Alberta.